We answer your calls when you can’t.
Connecting You To Your Customers
Over 25,000 Happy Customer
24/7 Call Answering
7-Day Free Trial Period
HOW A VIRTUAL
CAN WORK FOR YOU
It’s so easy! A friendly, professional OfficeHQ virtual receptionist in Australia greets your caller. You accept the call or, if you’re busy, your receptionist will send you a message by email or text. With your calls always answered, you’re free to work on other things. Check your messages whenever you’re ready. With no lock-in contracts, try us today!
INSTANT ACTIVATION AND REAL-TIME CONTACT MANAGEMENT
Conveniently manage your call, greeting, transfer and message preferences in real-time online using our client portal or through our mobile app.
OUT OF THIS WORLD FEATURES
Best in Class Receptionists
Our receptionists are second to none; we work hard maintaining our standard of excellence with world-class training and monitoring. Your OfficeHQ receptionist respects your customers and reputation as highly as you do. We’re also proud to say all our receptionists are valued employees, not contractors.
A Local Voice
Excellent Customer Service, OfficeHQ receptionists are on-shore and based in Australia, so important details such as language, accents and tone naturally complement your business. Outside of standard office hours, our onshore teams in the UK and the US provide 24/7 coverage for businesses who need it.
Our voice is yours. All calls are answered with your preferred greeting. You provide the script and we bring it to life with a natural and professional voice for your business. You can also enhance your caller experience with customised on-hold messages.
7 Day Free Trial
Try before you buy. New customers receive a 7 Day Free Trial without having to provide a credit card. Enjoy all the benefits of our service without any obligation.
24/7 Call Answering
You won’t miss an important message, sales lead or opportunity again. We never stop, answering your calls 24/7. We understand the importance of a great first impression better than anyone and pick up 90% of calls within 3 rings.
Month to Month Subscriptions
You have complete control. We are so confident our solutions will improve your efficiency we offer month-to-month subscriptions with no cancellation fees or lock-in contracts.
Flexible Messaging and Call Transfer Options
Calls are transferred to you anywhere in the world. All callers are announced, giving you the discretion to accept a call or receive a message by email or SMS.
Excellent Customer Service
We’re here to help. Our customer service team of telephony experts are always on hand to help you with any aspect of your service.
User-Friendly Customer Portal and Mobile Apps
You can easily manage your call, greeting, transfer, forwarding and message preferences in real-time, using our online client portal, or through our mobile app (iPhone and Android).
Our solutions are a fraction of the cost of hiring a full-time receptionist. Enjoy all the benefits without the hassle.
We’re ready when you are. Our receptionists are ready to step in within minutes of activating your service.
CRM and Workflow Integration
We integrate with a range of CRMs and workflows to ensure you, your team and your callers enjoy seamless communication. Our in-house IT Department is always on hand to ensure this.
We offer a range of flexible, outsourced virtual reception and phone answering solutions which can easily be scaled up or down to meet your needs as your business evolves.
Value & Flexibility
You have complete flexibility. You can easily scale your service up or down as your business needs evolve, ensuring you always get the best value.
We never rest. Innovation is at the heart of what we do and we set the industry standard through constant enhancement of our technology platform and service delivery.
We have guidelines in place for handling threatening or obscene calls, in the unfortunate event you receive any.
PRICING & PLANS
Great for reception overflow or intermittent use
Ideal for mobile professionals and sole traders
Perfect for small to medium size businesses
A great starting package if you’re unsure of your call lengths and volumes
Ideal if you average around 20 calls a month which are 1-3 minutes long
Ideal if you average around 40 calls a month which are 1-3 minutes long
COMPARE OUR SERVICES
|24 x 7 Service|
|Email and/or Text Messages|
|Online Client Portal|
|iPhone & Android Apps|
|Scripted Questions & Responses|
|Online Custom Forms Completed|
|Dedicated Account Manager|
“I was highly recommended to seek assistance from B2B HQ and I immediately understood why! The team simply go above and beyond what most would do. Their “Customer First” approach sets the benchmark with a unique skill set. Operating from a state of integrity with honest values, B2B HQ positions their customers for success with their innovative products and services.”
Owner – Barfly Cocktails
Ready To Launch Your Business
Book a free strategy call with one our client success managers